At Universal Home & Pest Solutions, we believe the strength of our team is the foundation of our success. Today, we’re excited to introduce Joe Strickland, our Sales Director. With a passion for problem-solving and a heart for service, Joe plays a vital role in helping customers find the right solutions for their pest control needs.
What’s the most satisfying part of your job at Universal?
“I love working with the team at Universal, especially our leader Mark Winner. He really cares about people, both our customers and staff. Mark wants to solve people’s problems. He has created a great team and carries a great attitude every day.”
Joe’s appreciation for leadership and collaboration shines through in everything he does. His commitment to solving problems and building strong relationships with both customers and colleagues is a big part of what makes him so effective in his role.
When you’re not keeping homes pest-free, what’s your favorite way to spend the weekend?
“On the weekends I enjoy being in my garden, relaxing, gardening and especially working with my red and yellow roses. I really enjoy it!The solitude of being in my garden with the roses is very appealing. I love their fragrance and watching how the bees interact with the roses.”
It’s this love for the natural world that gives him a special appreciation for the balance between protecting homes and respecting the environment.
If you could choose a superpower to help with pest control, what would it be?
“Mind Reading! I say this because I want to help customers solve their problems. If I could read their minds, I would better understand their pest issues, the details of the problem, and how I can create the desired outcome for them and in their homes.”
Joe’s always thinking about how to better understand and meet the needs of every homeowner he works with.
Can you share a time when teamwork led to success?
“One of our technicians was having some challenges with a bee situation. He couldn’t figure out the best way to treat this problem. Through teamwork and collaboration, we worked together to identify the best solution in terms of applying our treatment. By sharing our ideas and techniques, we were able to help our customer and the bees went away.”
This is a perfect example of how collaboration at Universal leads to real results. Joe values the power of shared knowledge and problem-solving, and it’s part of what makes the team so effective.
We hope you’ve enjoyed getting to know Joe a little better. Keep an eye out for our next newsletter or blog post where you’ll meet another one of our outstanding team members. At Universal Home & Pest Solutions, we’re proud of the people who make our company great.