Not long ago, a homeowner called us with a familiar concern: “We think we have rats.”
Understandably, she was stressed. Rodent problems can escalate quickly, and no one wants to share their home with pests. Our team at Universal Home and Pest Solutions reassured her that we’d take a careful, effective approach to figure out what was going on and how to stop it.
Our technician arrived promptly and started with a full inspection of the property. It didn’t take long to spot the signs—gravel and dirt disturbed near the driveway, consistent with burrowing activity. Further investigation confirmed it: rats had tunneled around the drain line, creating an entry point into the home.
We placed six bait stations in key areas, using a pre-baiting method to encourage the rats to interact with the stations before active bait was introduced. This approach helps improve long-term control by establishing a pattern of activity.
Over the next three weeks, we returned for follow-up inspections, monitored the stations, and confirmed that the issue was being resolved. Eventually, the rodent activity stopped entirely.
Once the immediate issue was handled, the homeowner sealed the compromised drain line to block future access—an important final step. She appreciated the clear communication, the methodical approach, and the peace of mind that came with knowing the job had been done right.
Noticed Signs of Rodents?
If you’ve seen signs of burrowing, heard scratching noises, or just suspect something’s off, don’t ignore it. We’ll help you get answers—and take care of the problem.